📦 Track Your Order

We know you're excited to receive your Shapvex order — and we are too! Use the tracking details provided in your shipping confirmation email to follow your parcel in real time.

🔎 How to Track Your Order

1. Check your email inbox for your Shipping Confirmation Email
2. Click on the tracking link provided
3. View live updates on your delivery status

If you haven’t received your tracking email, please check your spam/junk folder.

⏳ When Will Tracking Update?

Tracking information may take 24–48 hours to update after your order has been dispatched.

If your tracking hasn’t updated after 48 hours, don’t worry — it may still be in transit between courier facilities.

❗ Need Help With Your Order?

If:

• You haven’t received tracking details
• Your tracking hasn’t updated for several days
• Your parcel appears delayed
• Your order shows delivered but you haven’t received it

Please contact us with your:

• Full Name
• Order Number
• Email used at checkout

📧 shapvex@outlook.com
Response time: 24–48 business hours

Our support team is always happy to help.

💬 Important Notes

• Tracking updates are controlled by the shipping carrier
• Delays may occur during peak seasons or public holidays
• Please ensure your shipping address was entered correctly at checkout